You may exchange or return any unworn, unwashed, or defective merchandise within 14 days of the ship date. We will NOT accept returns after the 14 day mark. Once we receive the return, we will then offer a refund, or an exchange option.
ALL SALE ITEMS are final sales! We do not accept returns or exchanges on sale items.
In addition, we urge you to OPEN YOUR PACKAGES WITH CAUTION as we cannot be held responsible for any damages that may occur once the product(s) leave our store. We do reserve the right to refuse any return that we feel are not compliant with our policies.
SHIPPING + PROCESSING
All orders will be processed within 3 days from the original order date and time, and will be shipped within 3 days maximum. A shipment confirmation will be emailed once your package is on it's way, and all packages are shipped via USPS Priority mail. Once shipped, orders are generally received within 2-3 business days, with the exception of a few locations. We do not ship on Saturdays, Sundays, or holidays.
STILL HAVE QUESTIONS?
Customer Service can be reached via email at firstname.lastname@example.org. We will respond to all inquiries within 1-3 business days. If you need to immediate assistance about an order, please call us at 870-336-7300.